General terms and conditions governing access to and use of our site
The owner of this website is the CAVA REGULATORY COUNCIL, with CIF Q-0871003-J, and its registered office one the Avenida Tarragona 24, 08720, Vilafranca.
Telephone: (34) 93 890 31 04.
Email: consejo@crcava.es
The use of the website ascribes to one status as a User of it, and implies the acceptance of all the conditions included in this Legal Notice. The User must read these conditions each time he accesses this website, as they may be modified in the future. Some features of this website, due to their special nature, may be subject to specific conditions or regulations which may replace, complement or modify this Legal Notice, and thus, they must also be accepted by the User whenever they are used or accessed.
The user also undertakes to make proper use of the website in accordance with the law, good faith, public order and this Legal Notice. The User will be liable to the company or to third parties for any damages that may be inflicted as a result of breaches of this obligation.
Access to and use of the website is free for Users and, as a general rule, prior registration is not required. However, access to and use of certain information and services offered on the website is only possible by registering. Whenever it is necessary to register, the User undertakes to use his/her username and password diligently, and not to give them to third parties. Users also undertake to notify the CAVA REGULATORY COUNCIL (CONSEJO REGULADOR DEL CAVA) as soon as possible in the event of the loss, theft, or a risk of undue access by a third party to these passwords.
The user guarantees the authenticity and accuracy of all data communicated to the company, and will be solely responsible for any false or inaccurate statements he makes.
Whenever a User accesses this website, he is expressly authorized to make private copies of it on his own computer system, provided that such contents are for his personal use and are not subsequently transferred to third parties.
Notwithstanding the above, when using this website, the following are strictly forbidden:
Any infringement of the provisions in this section may give rise to the enforcement of legal responsibilities through actions exercised in the administrative, civil or criminal courts, as may apply.
The User agrees to make proper and lawful use of the Website, as well as of its contents and services, and must refrain from:
All the contents of the website, such as texts, photographs, graphics, images, icons, technology, software, as well as its graphic design and source codes, constitute works belonging to their respective owners; no exploitation rights over them should be understood to have been assigned to the user beyond what is strictly necessary for proper use of the website.
Users who access this website may view the contents and create authorised, private copies provided that the elements reproduced are not subsequently transferred to any third parties or installed on network-connected servers, or applied to any kind of exploitation.
Likewise, all trademarks, trade names or distinctive signs of any kind that appear on the website belong to their respective owners, without the use of or access to them to be considered as attributing to users any rights over them.
The distribution, modification, assignment or public communication of its contents, or any other act that has not been expressly authorized by the owner of the exploitation rights, is also prohibited. The placing of a hyperlink shall in no case imply the existence of a relationship between the company and the owner of the webpage on which it is placed, nor the acceptance or approval by the company of its contents or services. Those who wish to establish a hyperlink to this site must previously request written authorization from the company. In any case, the hyperlink will only allow access to the home page of our website. No false or inaccurate statements or indications about the company should be made, nor should any illegal content, contrary to good customs and public order, be included.
The company is not responsible for the use to which each user puts the materials made available on this website, or for the actions carried out based on them.
All the information contained on this website, including images, graphic designs or codes in HTML, JAVA, Flash, JAVA Script or Active X, among others, is subject to intellectual and industrial property rights owned by the CAVA REGULATORY COUNCIL. This entity is responsible for the exclusive exercise of the exploitation rights over said elements in any form, especially reproduction, distribution, public communication and transformation rights. The CAVA REGULATORY COUNCIL does not transfer powers, either fully or partially, nor does it grant any kind of licence or authorization whatsoever to Users to the elements on this website that are protected by intellectual or industrial property rights.
The CAVA REGULATORY COUNCIL guarantees that the contents, including those subject to copyright, are not illicit and do not violate current legislation.
The CAVA REGULATORY COUNCIL will only be held responsible for its own services and the contents that have originated directly from it and are identified with its Copyright. The CAVA REGULATORY COUNCIL does not assume any responsibility for:
The CAVA REGULATORY COUNCIL reserves the right to conclude or suspend access to its website and to limit or prevent its use at any time.
Any Users who wish to include links to this website on their own must comply with the following conditions:
These are the conditions of your purchasing of services at www.cavaacademy.com and represent the contract established with us. By making a purchase on this website, you accept these Purchase Conditions and the legal aspects that you find detailed here. Please be sure to read and understand them before using our website.
You can access our services and courses in a very simple way by selecting the course or programme you want from our catalogue, filling out the pre-enrolment, if necessary, and clicking on "Enrolment". This will take you to the payment options. If you have difficulty placing your order, or navigating our website, please restart your browser. If problems persist, contact us and our technical team will help you as soon as possible.
You can pay for your purchases with a Visa, American Express or MasterCard credit or debit card securely over the Internet. Payment is handled via Stripe, with secure encryption and in accordance with strict banking regulations. Your card details are sent directly to the bank, so it is impossible for anyone to read or access them other than the bank.
The CAVA DOP Regulatory Council does not impose surcharges or additional costs when you pay by card. However, your bank may apply additional fees, depending on your bank and the type of card used. If you pay by credit or debit card, the conditions in force at the time the card transaction is approved will be applied. In the event that payment has not been received after submitting the order, the CAVA DOP Regulatory Council may automatically cancel it.
Though not standard practice, if for any reason you prefer to pay by bank transfer, you will find the account number in the course itself, or you can write to us at consejo@cava.wine and we will provide you with an account number to make the deposit.
If when making the payment you experience any difficulties or errors, try the following:
All prices shown on the www.cavaacademy.com website include VAT, in accordance with the applicable legislation. If the course involves a shipment of materials to a delivery address outside the EU, it may be subject to import duties and taxes, which must be paid when the shipment reaches the delivery address. You will be responsible for the payment of these amounts corresponding to import duties and taxes.
The Regulatory Council of the CAVA DOP does not have any control over these surcharges, since they vary depending on the country. It is impossible for us to predict these amounts.
Once we have received your request for access to a course or programme, and the Selection Committee has approved it, we will send confirmation to the email address you have provided us. It is important that you provide a real and correct email address when ordering. Save this email so you can contact the service provider if you need to.
When you receive confirmation of your order, you will be notified that you can proceed to pay the established price, as well as the payment deadline. If you do not proceed with the payment in accord with the established terms, your order will be declined.
Once payment for the course or training programme has been made, the price will not be refunded, in any case.
As long as the product is in stock, we strive to ensure that shipments of samples and training materials, if applicable, for the course or program selected, are sent within 15 days of confirmation of payment.
For different reasons beyond the control of the CAVA DOP Regulatory Council, sometimes more preparation time is needed. If delivery is urgent for you, you may contact us and we will try to expedite it as much as possible.
The cost of each shipment is visible at the time of purchase. This varies depending on the destination and the size or weight of the package.
Shipments to countries outside the European Union, or other certain areas, may be subject to additional expenses (import taxes, customs duties and/or fees applied by the authorities of each country), which must be borne by the applicant to the course or programme.
Customs policies vary widely, so we recommend that you contact your local Customs office for all the pertinent information.
If you would like to make a change to the delivery address once the order has been placed, it is essential that you notify us as soon as possible. Once the package has been dispatched, it will not be possible to make any address changes.
Any address changes once the order has been dispatched, or any requests for delivery to a different address, will carry a surcharge equivalent to the cost of the shipping.
For shipments to Spain, the courier company in charge of the delivery and transport of all our orders is Nacex, although we also work with other companies.
For international orders, the courier company in charge is DHL.
No shipments can be made to post office boxes.
The courier will make two delivery attempts at the indicated address. If no one is found at home, they will contact you to arrange a second delivery, or you can pick up your package at the corresponding office within 10 days.
Any extra expenses due to possible errors on the part of the applicant when providing his delivery address will be borne by the applicant.
To avoid incidents with the delivery, please make sure that the address you indicate when placing your order is correct and complete (street number, floor, postal code, etc.) and that there is usually someone there to receive packages during business hours. Don't forget to give us your phone number.
You have 30 calendar days from the moment your order is received to make any changes or returns, only in the event that the cava sampling/tasting product is defective.
It is your responsibility to provide the appropriate packaging to ensure that the articles reach the CAVA DOP Regulatory Council in perfect condition. If you have difficulty finding suitable packaging, we suggest using the original box in which you received your order. If the items are received in poor condition, we will not be able to issue the refund requested.
Write us an email at consejo@cava.wine notifying us of your intention to exchange or return the training material and we will tell you how to proceed. Normally the process is as follows:
Request the change or refund by email consejo@cava.wine within 30 calendar days of receiving the product. To help us continue to improve, we would appreciate it if you let us know the reason for the return.
For international exchanges, our team will inform you about the procedure and the corresponding cost.
Important note: Until we receive the item at our warehouse, it remains your responsibility.
We offer free, fast and easy returns and exchanges in Spain and in the countries of the European Union. (You must bear in mind that only the first exchange/return will be free. If you would like to make more than one exchange or return, you will be responsible for the shipping costs).
For international exchanges and/or returns within the European Union, you can also enjoy a first free exchange/return.
In the case of international exchanges and/or returns outside the European Union, the customer will bear the shipping costs.
It is important that you check the training materials when you receive the shipment in order to verify that they are not damaged, and they are the right ones. If the materials are damaged during transport, whether it is obvious damage, or only detected upon inspection, you must report this to the transport company as soon as possible. If when you receive your material you notice that it is damaged, or does not match that which you ordered, you must contact us within 30 days from receiving the material.
All claims should be sent consejo@cava.wine. We will contact you as soon as possible with instructions on how to return the item.
For the shipment of the materials, we use different types of packaging, depending on the availability that we have at that time.
This Legal Notice shall be governed by Spanish law. The CAVA REGULATORY COUNCIL and the User, expressly waiving recourse to any other jurisdiction that may otherwise apply to them, shall submit to the Courts and Tribunals corresponding to the registered address of the CAVA REGULATORY COUNCIL to resolve any disputes that may arise in relation to the application or interpretation of this Legal Notice.
© Copyright 2021 CONSEJO REGULADOR DEL CAVA
Total or partial reproduction prohibited.
All rights reserved.
By clicking "continue" you will be redirected to the home page of the chosen language.
Remember that, if you change languages in a training session, the progress of the training will only be kept in the language in which you started it. That is, if you start the same training in another language, you will have to start from scratch.
